Returns & Exchanges
At Cece Jewellery, we want you to be completely enamored with your new pieces. If you are not entirely satisfied, we offer a 30-day return policy for all unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely place your jewellery in its original branded box and include the packing slip to ensure a smooth transition and fast processing.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned item, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing